case study

ibis Hamilton Tainui

7 September 2022

Accommodation Name: IBIS Hamilton Tainui

Project Date: January 2022

Accommodation Type: Hotel

Location: Hamilton

Rooms: 126

Project Length: 1 Year

Product Supplied: Sheeting, Duvet Inners, Pillows, Mattress Protectors, Blankets, Towelling, Shower Curtains, Tablecloths, Port-a-Cots

The New Zealand owned, and operated family company is well known in hospitality circles for not only great quality products, but the values the company was founded on by the Brodie family: passion, respect, gratitude, generosity, family, and integrity. And it’s those values that underpin not only a great staff culture, but also the relationships Vendella has with its clients. That very much includes us and our sister hotel Novotel Hamilton Tainui.

Try Before You Buy.

If you are unsure about a products material, colour, washability, or design then you can request a free sample of almost any product that we have in our range.

Flexible Delivery.

Vendella have the ability to hold your stock until you need it and stagger your delivery. Meaning you can be more efficient in your operations.

The Know How.

Our account managers have years of experience and are there to offer their advice on what are the best products for your property.

Try Before You Buy.

If you are unsure about a products material, colour, washability, or design then you can request a free sample of almost any product that we have in our range.

Flexible Delivery.

Vendella have the ability to hold your stock until you need it and stagger your delivery. Meaning you can be more efficient in your operations.

The Know How.

Our account managers have years of experience and are there to offer their advice on what are the best products for your property.


BACKGROUND

With it’s prime location on the banks of the Waikato river, ibis Hamilton Tainui offers well appointed rooms with city or river views and close proximity to Hamilton CBD. The hotel offers 126 well-appointed rooms spread over 7 floors, also with modern conference facilities and restaurant with balcony and views perfect for al fresco dining. ibis Tainui provides the perfect elements for those on business or leisure, with single and double rooms available. Many of the Accor Group hotels have been used as MIQ isolation facilities and have now been transitioned back to welcoming guests. With ibis Hamilton coming out of 20 months of MIQ use, it was in need of a full refurbishment.

THE PROJECT

Having a long-standing relationship with the Accor Group, Vendella were called upon for the many items the Hotel needed for its refurbishment. Trust and communication played a big role with supplying Ibis Hamilton and the other hotels in the group, and this was certainly evident as the refurbishment proceeded. To aide in their project, we held their stock in our dispatch warehouse and delivered it as it was needed by the hotel staff. With the hotel having 126 rooms to refurbish and refresh, it was a huge task to undertake which was made a lot easier by our flexible delivery options.

PROBLEMS WE SOLVED / REASONS FOR PARTNERING WITH VENDELLA

While the hotel wasn’t quite ready to take delivery of their new linen and towels, we were able to hold their orders, and dispatch them when they needed the goods. Having a long-term relationship with the group, they knew that they could trust us. The Accor Group as a whole are very compassionate about sustainability. From the product we have supplied to them over the years, they have collectively helped to recycle 834,452 plastic bottles through our DreamGreen Initiative.

Have a look at the Hotel and what they have to offer here: https://all.accor.com/hotel/6690/index.en.shtml

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