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Why Retail Kitchenware Fails in Motels: The Hidden Cost of Cheap Gear

contributor picture Jim Boakes
16 July 2025


If you’re still stocking your motel or holiday park with retail kitchenware from Briscoes or Kmart, you’re not alone — but it’s costing you more than you think. Retail kitchenware fails in motels because it’s simply not built to survive constant guest turnover. From replacements to bad reviews, the hidden cost of cheap gear adds up quickly.

1. Why Retail Kitchenware Doesn’t Cut It

Retail kitchenware is made for occasional home use — not the daily wear and tear of a busy accommodation business. Sure, it looks fine on the shelf and the price is tempting, but that’s where the benefits end.

Frypans warp after just a few weeks. Cutlery bends easily. Crockery chips or cracks under pressure. Worse still, product lines change constantly in retail, making it impossible to find exact replacements when items go missing or break.

The result? Frustrated guests, mismatched units, and constant replenishment that eats into your time and budget.

2. What’s the Real Cost of Cheap?

At first glance, buying retail kitchenware seems like a money-saver — until you consider how often you’re replacing it. A low-cost frypan may only last a few weeks before it warps or scratches beyond use. A cheap glass jug might break on its first drop. Multiply that across all your units and the expense adds up quickly.

Beyond the dollar cost, there’s also the admin time lost to sourcing one-off replacements and the negative guest reviews that can follow:

“The kitchenette was poorly equipped.”
“Pots and pans were worn out.”
“Nothing matched – looked thrown together.”

Retail kitchenware fails in motels not just because it breaks — but because it affects your guest experience, staff efficiency, and overall presentation.

3. The Smarter Alternative

Vendella’s commercial kitchenware range is designed for real-world hospitality use. It’s consistent, durable, and available in bulk — so your rooms stay uniform and well-equipped year-round.

Whether you’re setting up new units or upgrading tired ones, our classic, curated collections make it simple. No more running around retail stores or dealing with mismatched sets. Just long-lasting, practical gear that does the job.

4. What Our Customers Say

“We have recently moved to sourcing our kitchenware from Vendella due to the ease of ordering online and the excellent range of products, particularly the Cutler collection. The Cutler range offers a great balance of affordability and high quality, which is essential for meeting our guest expectations. Operationally, it has streamlined our purchasing process, making it faster and more efficient. The reliable delivery and quality consistency from Vendella have also contributed to smoother operations.”

Blue Lake Top 10 Park

✅ Final Word

Stop wasting time and money replacing low-grade items. Retail kitchenware fails in motels — but switching to commercial-grade gear can lift your reviews, reduce stress, and simplify operations.

🛒 Explore Vendella’s commercial kitchenware range ›

Or get in touch today to find out more.
sales@vendella.co.nz
0800 836 335

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