Investing in Crockery?

24 August 2022

Things to consider when investing in New Crockery for your Accommodation

Investing in new crockery for your property can be a daunting process.  What should be considered? Which factors carry the most weight?  Is it worthwhile investing in commercial items?


Before you even start looking, calculate your budget based on the number of pieces you need to acquire and have these figures in mind when shopping around.  Commercial crockery, just like sheets, towels, beds and so on, can be more expensive than those for domestic use. Commercial crockery is available in a range of styles and prices, so be sure to consider the type of guest you accommodate and select the range accordingly.  Buying in bulk can save you money too.


Durability is another factor to consider. It is important to note that when investing in crockery for a new property or replenishing an existing one, you should preferably purchase items designed for commercial use. Unlike domestic dishes, commercial dishware is subject to more wear and tear. And breakages and chipped or cracked items are common.  We have seen many instances where customers have purchased crockery from retail outlets. At the outset the crockery was fine, but after a few guest cycles, many items were chipped or cracked. The reason commercial dishes are more expensive than those you might select for your own kitchen is that they are designed to withstand the wear and tear of commercial use.

Durable crockery will reduce replacement costs, but you have to keep in mind your guests’ expectations and where you pitch your accommodation. It’s important to find a balance between cost and durability that meets the expectations of guests.


In commercial environments, consider investing in simple, plain crockery that will be available for years and decades for replenishment. This is not the case domestically where seasonality and trends tend to change annually.  Domestic purchases are typically a one-off while commercial operations will require consistent color, shapes, material and quality.

Decorative plates work well domestically, where use is limited and wear and tear is light, but they don’t last when put into commercial use.  A fully patterned plate in commercial use is discouraged unless for display or light use.  Utensils will eventually scratch the surface and replacement will be needed sooner vs the norm.

Choose a Type of Dinnerware

When kitting out or replenishing crockery for your facility you will come across different types of materials to choose from. Stoneware, Porcelain, Bone China, Melamine and others all have qualities, features and drawbacks. It’s good to know about the features of each material to make the most informed decision. The material you choose will likely depend on your preferred level of durability.  This guide will summarise the different materials to help you make considered choices.


Earthenware is ceramic that has been glazed and fired. It is less expensive than other types of dinnerware and is typically used for hand painted designs. It often looks thick and has a rustic feel. Earthenware is not as durable as other types of dinnerware and is susceptible to chipping.


Stoneware is another type of fired ceramic dinnerware, and is a bit more durable than earthenware. Glass material is often added to it for strength. The body is finer and more opaque than porcelain and china materials, and the finishing comes in a variety of smooth textures such as shiny, satin or matte.  

Porcelain or China 

Porcelain and china are both terms that are used to refer to dinnerware made of a fine particle clay. It usually comprises kaolin, feldspar, and quartz, fired at a high temperature. The resulting dishware is non-porous and durable with a fine, polished look. 

Bone China 

Bone china is made from animal bones combined with porcelain clay and heated at a slightly lower temperature than porcelain.  It results in a translucent, lightweight and delicate feeling material with a milky appearance. It is durable and strong despite its delicate look. 

Vitrified Glass 

Vitrified glass is fired at a very high temperature resulting in a nonporous, extremely durable and typically opaque product. Corelle is the best-known vitrified glass dinnerware.  This is a proprietary glass laminate that is virtually indestructible – it will not chip or break even when dropped onto a hard surface. Because of its durability, it is ideal for children or outdoor use and to survive the rigors of a guest environment. Find out more here.


Like vitrified glass, melamine dinnerware is highly durable. If you’re constantly replacing broken or shattered china, this plastic dinnerware may be a good option.  The plastic material is lightweight but has a sturdy, inflexible feel and a glossy finish. It is very strong and is ideal for children or outdoor use.

When assessing your options, find a balance between presentation, replaceability and affordability.  Vendella stock a range of Commercial Crockery, Cutlery & Glassware options to suit any budget. You can view the full range of Crockery, Cutlery and Glassware online or contact our friendly customer service team to assist you.

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